Help & Feedback
Customer Support
Have a question, feedback, or ran into a bug while playing? Let us know. Fill out the details below to compose your support ticket.
Frequently Asked Questions
Find quick answers to common questions about our games, multiplayer matches, and offline play.
Yes, all of our classic board games (including Ludo, Chess, Checkers, Bead 16, and Align It) are fully optimized for offline play. You can play against our adaptive smart AI without any internet connection.
Our games support both local two-player pass-and-play on a single device, and real-time online matchmaking. You can challenge friends directly or play with competitors globally.
Yes. If you log in with Google Play Games or Apple Game Center, your stats, completed puzzles, ratings, and unlocked achievements are securely synced to the cloud and available on all your devices.
Please use the Support Form above to submit your ticket. Be sure to select the correct game and provide as much detail as possible. Our team typically responds within 24 to 48 hours.